800-838-1812

America’s Premier High-End Audio, Home Theater & Home Electronics Store
Sales Tax Free Shopping in Delaware
Sales Tax Free High End Audio Shopping
 

Damaged Products

We make every effort to prevent shipping damages. Please inspect your package upon receipt and have the driver make note of any damage or mishandling. If there is damage to the product upon delivery, please refuse the shipment. Loss or Damage must be reported to us within 24 hours of delivery by calling 1-800-838-1812.

If your package was delivered via specialized oversize freight carrier on a Friday past 5pm, you must contact the shipping company to alert them of damage. Please keep all packaging materials and paperwork for your shipment and damage claim. If your item is in-stock and available a replacement will be sent and you will be notified with shipping and tracking information. Please note that exchanges for a product damaged in shipping are for the same model only.

TRADE-INS
 
We take trade-ins on most equipment we sell. Receive a trade-in allowance on your old equipment towards the purchase of new equipment.
 
trade in new blu